Network changed - better quality

Dear Valued Customer,  It has been more than 2 years since they date we launched, CenterHop get more clients onboard all day. We would thanks for your trust and using our services. As a services provider we always want to do the best thing as we could and improve our quality services as much more. We want to share with you a good news that ... Read More »

15th Feb 2019
[Important] Announcement Power source maintenance plan 2nd term at Singapore Datacenter

Dear Value Customer, CenterHop would like to thank you for always trusting and using CenterHop during the time. According to the announcement, our datacenter will perform power source maintenance the second time: Source B maintenance in Nov, 2018 as the previous announcement had been delayed and changed to the newest time as ... Read More »

13th Feb 2019
[Important] Announcement Network maintenance at Singapore Datacenter

Dear Value Customer, CenterHop would like to thank you for always trusting and using CenterHop during the time. To upgrade the system and improve the quality of services. CenterHop will carry out maintenance work at the Singapore datacenter as follows: Start time: 00h00 15th February, 2019 End time: 00h15 15th February, 2019 Affect: No ... Read More »

12th Feb 2019
Chinese New Year Operating Hour

Dear Valued Customer, This is to inform you of our operating hours during the Chinese New Year 2019 holidays: Date Operating Hours 04/02/2019 9AM - 1PM 05/02/2019 Closed 06/02/2019 - 10/02/2019 Closed   As such, we may not be able to attend to you promptly for sales and payment related matters during the said ... Read More »

31st Jan 2019
Important - Network maintenance October 17th 2018

Dear Valued Customer,We would like to thanks for your trust and choosing our services.We will upgrade and replace our routers to new and powerful next week. The plan has been schedule as below: Start time: 23h00 October 17th 2018 SGT End time: 1h00 AM October 18th 2018 SGT Downtime: 2 times, each at 1 minute and 30 second. Impact: you can ... Read More »

14th Oct 2018
[Notice] DDOS attack at Singapore DataCenter

Dear Valued Customers, Our monitor detect DDOS attack at some server at DataCenter Singapore, this issue effects to all customers have servers or services at DataCenter Singapore, we blocked attack IP out of system.Detection time: 15:30 October 11, 2018End time: 16:00 October 11, 2018Total time: 30 minutesCause: DDOS attackWe are checking and ... Read More »

11th Oct 2018
[Notification] Rescheduled - Power Source B Shutdown Maintenance To Nov 2018

Dear Valued Customers, September 15 and 16, 2018, Power Source A Maintenance was successfully completed on time and all systems resume power and normalised earlier than expected. For upcoming October 6 and 7, 2018, Power Source B Maintenance, we need to ensure it will be as successful as the first activity, however, we encounter unforeseen ... Read More »

6th Oct 2018
Planned Maintenance Notice – Annual Building Power Shutdown Maintenance 2018

Dear Valued Customer In view of our continual effort to provide your company with reliable power and cooling in our Data Centre, we would like to inform you of our Annual Building Power Shutdown Maintenance work that will be carried out on the following power source: Power Source A MaintenanceDate of Maintenance: Start Date & Time : 15th ... Read More »

28th Aug 2018
Backup maintenance

Dear Valued Customer,We would like to inform that we will shutdown and upgrade our backup system to new raid card. The maintenance will act in the following schedule:Start time: 13h00 July 2nd, 2018End time: 24h00 July 3rd, 2018Impact: customer is unable to access to backup system during this time.Note: this is estimated time only. The task maybe ... Read More »

2nd Jul 2018
LXC VPS problem

Currently we are having problem with all VPS backed by LXC now. We are working on it and will let you know once we fixed these issues.

Note: KVM VPS is up already.

16th Mar 2018

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